Privacy Policy

At Surbitonexpresscars, we are committed to protecting and respecting your privacy. This policy outlines how we collect, handle, and treat any information provided by you, in compliance with GDPR (General Data Protection Regulation).

This privacy policy explains how Surbitonexpresscars collects, uses, and protects any personal information you provide when you visit surbitonexpresscars.co.uk. We may update our privacy policy from time to time, so we advise customers to check this page regularly.

 

How do you protect my information?

  • We only use your information to fulfill our obligations to you and for administrative purposes.

  • We will only share essential details with our drivers and sub-contractors to ensure the requested service is provided.

  • We will never sell or disclose your information to third parties, except where required by law.

  • We do not store any financial or payment details, as all cash payments are made directly to the driver.

  • Our staff only have access to information necessary to carry out their duties.

 

What type of information do you collect?

  • Any information you submit through our website or phone booking system may be collected and stored to improve our operations and customer service.

  • Like most websites, we automatically collect certain details about your computer, such as your IP address and browser details, to analyze website usage.

  • Email communications related to bookings or customer inquiries may be stored for record-keeping purposes.

 

Do you use cookies?

Yes, we use cookies to enable interactive features such as booking forms and user login.

 

What information do you send me?

  • Emails related to your booking, such as confirmations and updates on its progress.

  • Important service notifications regarding your ride.

 

If you have any questions or concerns regarding how we use your information, please contact our control center at +44 (0)20 8800 2070.